Frequently Asked Questions
We are now accepting applications! First, visit our Rental Criteria page for information about qualifying for one of our apartment homes. Then visit our Floor Plans page to start your application. You can complete and submit your application online. Once you've submitted your application, a member of our dedicated team will be in touch with you within 72 hours.
The application approval process typically takes 7 to 10 business days. This timeframe allows us to review your application and verify eligibility requirements carefully. We appreciate your patience and will keep you updated throughout the process.
When applying, each adult household member must pay a non-refundable application fee of $20, which covers the cost of processing the application (credit and background checks). Additionally, a holding deposit of $250 is required to reserve an apartment once the application has been approved. The holding deposit will be applied toward the security deposit at lease signing.
-
The application fee is non-refundable.
-
The holding deposit is refundable only if the application is denied.
-
Both fees must be paid in full before the application can be processed.
We do not offer short-term lease options. All of our leases are for a standard 12-month term. If you have any questions about our leasing policies, please feel free to reach out to the leasing office.
Yes, parking is available for residents at Hudson Heights Apartments. We offer on-site parking, and guest parking is available in designated areas. If you have specific parking needs, please feel free to contact our leasing office for more details.
Yes, Hudson Heights Apartments is a pet-friendly community! We welcome pets, but please note that certain restrictions and fees may apply. For full details, we recommend visiting our Amenities page. You’ll find our complete pet policy, including any associated costs, listed at the bottom of the page. If you have any questions, feel free to contact our leasing office. We're happy to help!
Before your move-in, our team will thoroughly inspect and professionally clean your apartment. We ensure all appliances are working properly, maintenance issues are resolved, and the space is clean, safe, and ready for you to settle in comfortably. Fresh paint and cleaning are also completed as needed. Our goal is to provide a welcoming, move-in-ready home from day one.
You can pay your rent easily online through our resident portal, RentCafe. Simply log in to your account on the Hudson Heights Apartments website, navigate to the rent payment section, and follow the prompts to submit your payment securely. If you haven’t set up an account yet, you can create one on the portal to get started.
Yes, we have a dedicated on-site maintenance team available to handle routine repairs and emergencies. Our goal is to address maintenance requests promptly and ensure your home remains safe and comfortable. For after-hours emergencies, we also offer 24/7 on-call maintenance support.
If something in your home needs repair, you can submit a maintenance request through our online resident portal, RentCafe. To access the portal, simply visit our Hudson Heights Apartments website and log in to your account. For urgent issues outside of regular office hours, we also provide 24/7 emergency maintenance support. Our team is here to ensure repairs are handled quickly and efficiently.
No, you do not need to be present for a service technician to complete a maintenance request. When submitting your request through the RentCafe portal, you can give permission for our maintenance team to enter your apartment. If you prefer to be home during the repair, you can indicate that in your request and we’ll do our best to coordinate a time that works for you.
Subletting is not permitted at Hudson Heights Apartments. All residents must be listed on the lease agreement, and any changes or additions require prior approval from the leasing office. If you have questions about your lease terms, please refer to your lease agreement or contact the leasing office for more information.
Didn't find an answer?
Our team is always ready to answer your questions.